Call Center Services For Insurance

We work perfectly to gather information about your insurance product or service. Then we apply your information to our process to provide an excellent customer service solutions at market competitive prices.

In the market of insurance, customers choose the insurance providers that offer the best service and good experiences. Whether they are getting home, auto, health, or life insurance, customers want their agents to handle their claims or issues expertly and resolve them fast.

That’s why almost every leading insurance company are going to outsource customer service and sales to expert call center agents trained according to insurance industry perfectly.

Resource Outsource provides best call center services for the insurance industry solving market challenges. Our agents understand and trained for inbound insurance sales, outbound insurance sales, and back office processing for insurance holders.

HOW IT WORKS

At Resource Outsource, we make our experience in the implementation and management of all computer applications of the company available to clients, Check out how to get started

    1. Sign up
    2. Our operations / onboarding manager contact to gather requirement for start up
    3. Assign / train resources based on requirements gathered
    4. On boarding team will kick starts the project
    5. After a week, Schedule meeting with client for any feedback and inquiries
    6. QA Operations Teams Monitor the progress from the day one for continuous coaching and QA

Why Hire Us

Less Management Efforts

No Facility Cost

Reduces Employee Costs

No Overheads

No Overhead Costs To Manage Resources

No Utility,Insurance & Rent to Pay

No Hiring & Retention Issues

Reduces Cost Of Support Department

WHAT THEY SAY

Team Resource Outsource - Richardson, Texas has opened, next two properties are under construction and coming online soon and then Raleigh, NC in December. In 2020 we will have several new properties opening as well. We are growing! Thanks for all you guys do

Sherrill - Waterwalk
http://waterwalk.com/

Adding the chat feature to our website has made it ‘more sticky’ for visitors. We get more inquiries and have increased sales as a result of chat. If you are already investing in SEO/SEM to generate to traffic to your site; why not pay a little more to convert the ‘lookers’ into leads.

Jeri Donadee - HB McClure
https://hbmcclure.com/

Your Live Chat Service allowed us to capture leads we would otherwise have not captured. Very responsive team, and willing to adjust” Thanks, Real Interact!

Tony R. Luxury Rentals Miami Beach
http://www.luxuryrentalsmiamibeach.com/

Real Interact helped us double the original number of enquiries through Live Chat on the ANZ website. We achieved the monthly target 6 out of first 8 months, with Overall increase of Leads by 57%

GE HealthCare
http://www3.gehealthcare.com.au/

The Live Chat Service was extremely easy to implement. It runs seamlessly. We do update ours periodically and Real Interact is always very responsive to our requests. If you’re looking for a cost effective, easy chat service, I would recommend Real Interact!

Sharon - Virtual officeware healthcare solutions
http://vowhs.com/

We started using Livechat mid-February and to date, they have already brought us over 100 leads! 28 of those converted to tour appointments and 15 of them leased and moved in!!!! this 53.6% closing ratio proves Livechats value just in the numbers but Adrian and his team have also been great to work with. Any questions or suggestions have been responded to timely and any needed corrections in pricing happen quickly. I would recommend Livechat to anyone looking for additional marketing without the insane pricing that is out there right now!

Debbie Holsomback - Marshall Springs At Gaytonwest
http://marshallspringsatgaytonwest.com

I cannot even begin to say how fantastic Real Interact is. It's been a learning curve for us, so we've had to add on and customize messaging and content along the way and the brilliant thing about working with Real Interact is their willingness and ability are to adjust and grow along with us.

Annie Lombardi - St. Thomas Aquinas College
https://www.stac.edu/

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