Healthcare Call Center Services
Is your customer service costing you heavy time and money? If your in-house team is getting stucked between call center services and patient care. Get Services from a healthcare call center so that you can pay attention on your patients and give them a better experience and better value. For This, you need a good inbound and outbound medical call center assistance to take care of insurance verification, physician referrals, medical answering services, hospice answering, etc.
Resource Outsource has been a leading healthcare call center services provider for more than a decade. If you have been thinking about the best medical or healthcare call center for your hospital, clinic or other healthcare facility, we are here to help you.
Medical Contact Center
Resource Outsource’s healthcare call center will become a part of your team, managing your data, patients, and vendors as well as providing better patient engagement. Resource Outsource’s best healthcare call center agents provide you specialized medical administrative support. Work with us so you can focus on your medical products and/or services while we take care of all support services.
HOW IT WORKS
At Resource Outsource, we make our experience in the implementation and management of all computer applications of the company available to clients, Check out how to get started
- Sign up
- Our operations / onboarding manager contact to gather requirement for start up
- Assign / train resources based on requirements gathered
- On boarding team will kick starts the project
- After a week, Schedule meeting with client for any feedback and inquiries
- QA Operations Teams Monitor the progress from the day one for continuous coaching and QA
Why Hire Us
WHAT THEY SAY
Team Resource Outsource - Richardson, Texas has opened, next two properties are under construction and coming online soon and then Raleigh, NC in December. In 2020 we will have several new properties opening as well. We are growing! Thanks for all you guys do
Sherrill - Waterwalk
http://waterwalk.com/
Adding the chat feature to our website has made it ‘more sticky’ for visitors. We get more inquiries and have increased sales as a result of chat. If you are already investing in SEO/SEM to generate to traffic to your site; why not pay a little more to convert the ‘lookers’ into leads.
Jeri Donadee - HB McClure
https://hbmcclure.com/
Your Live Chat Service allowed us to capture leads we would otherwise have not captured. Very responsive team, and willing to adjust” Thanks, Real Interact!
Tony R. Luxury Rentals Miami Beach
http://www.luxuryrentalsmiamibeach.com/
Real Interact helped us double the original number of enquiries through Live Chat on the ANZ website. We achieved the monthly target 6 out of first 8 months, with Overall increase of Leads by 57%
GE HealthCare
http://www3.gehealthcare.com.au/
The Live Chat Service was extremely easy to implement. It runs seamlessly. We do update ours periodically and Real Interact is always very responsive to our requests. If you’re looking for a cost effective, easy chat service, I would recommend Real Interact!
Sharon - Virtual officeware healthcare solutions
http://vowhs.com/
We started using Livechat mid-February and to date, they have already brought us over 100 leads! 28 of those converted to tour appointments and 15 of them leased and moved in!!!! this 53.6% closing ratio proves Livechats value just in the numbers but Adrian and his team have also been great to work with. Any questions or suggestions have been responded to timely and any needed corrections in pricing happen quickly. I would recommend Livechat to anyone looking for additional marketing without the insane pricing that is out there right now!
