Call Center Services for Apartments
Let Resource Outsource Call Center Solutions help you with our property management call center services.
We offer professional apartment answering services so endless phone calls do not bore you and you can only focus on the most productive ways to help your clients.
We can handle calls for apartments, real estate properties, condominiums, and housing complexes of all kinds.
In the property industry, first impressions is everything. Whether it is a client’s initial thoughts when Looking building, or their first interactions with a sales representative, deals are won and lost based on first impression. Did you know that 67% of customers hang up the phone out if they are unable to talk to a real person? All too often, answering services can be overlooked amid all the details of property ownership.
When your clients have maintenance emergencies, do not make them sit on hold.
Apartments Answering Service
As a property manager, you have to be prepared for everything to be expected in property. Between responding to maintenance requests to trying resolving issue, it can be hard to keep up with the rising demand of your tenants. With Specialty’s maintenance answering service, you do not have to worry about any call, which may lead to poor reviews and an eventual loss of business. Our virtual receptionists are available around the clock, 365 days a year to accept your incoming call. From dispatching emergencies to scheduling general maintenance appointments, we are always here for your help.
HOW IT WORKS
At Resource Outsource, we make our experience in the implementation and management of all computer applications of the company available to clients, Check out how to get started:
- Get our operations and on boarding manager talks to Client.
- Get Requirements
- Sign Up
- Assign / Training resources for you based on product knowledge
- On boarding team will kick starts the project
- After work, Schedule meeting with client for any feedback and inquiries
- QA Operations Teams Monitor the progress from the day one.
Features
WHAT THEY SAY
Team Resource Outsource - Richardson, Texas has opened, next two properties are under construction and coming online soon and then Raleigh, NC in December. In 2020 we will have several new properties opening as well. We are growing! Thanks for all you guys do
Sherrill - Waterwalk
http://waterwalk.com/
Adding the chat feature to our website has made it ‘more sticky’ for visitors. We get more inquiries and have increased sales as a result of chat. If you are already investing in SEO/SEM to generate to traffic to your site; why not pay a little more to convert the ‘lookers’ into leads.
Jeri Donadee - HB McClure
https://hbmcclure.com/
Your Live Chat Service allowed us to capture leads we would otherwise have not captured. Very responsive team, and willing to adjust” Thanks, Real Interact!
Tony R. Luxury Rentals Miami Beach
http://www.luxuryrentalsmiamibeach.com/
Real Interact helped us double the original number of enquiries through Live Chat on the ANZ website. We achieved the monthly target 6 out of first 8 months, with Overall increase of Leads by 57%
GE HealthCare
http://www3.gehealthcare.com.au/
The Live Chat Service was extremely easy to implement. It runs seamlessly. We do update ours periodically and Real Interact is always very responsive to our requests. If you’re looking for a cost effective, easy chat service, I would recommend Real Interact!
Sharon - Virtual officeware healthcare solutions
http://vowhs.com/
We started using Livechat mid-February and to date, they have already brought us over 100 leads! 28 of those converted to tour appointments and 15 of them leased and moved in!!!! this 53.6% closing ratio proves Livechats value just in the numbers but Adrian and his team have also been great to work with. Any questions or suggestions have been responded to timely and any needed corrections in pricing happen quickly. I would recommend Livechat to anyone looking for additional marketing without the insane pricing that is out there right now!
