Inbound & Outbound Call Center Services
Appointment Handling Services
Call Center Pricing
Our Pricing Plans are Cost-Effective
At Resource Outsource, we provide services beyond the traditional telephone customer service, telemarketing, customer loyalty, retention, etc. configuring services tailored to our clients, our central axis being the use and implementation.
We act as a departmental area of our clients’ companies, adapting to the philosophy, values and way of working of each one of them, so that the end client does not perceive us as a call center but as one more department of the company.
We carry out comprehensive management in contact with Clients, covering the different communication channels in the market: telephone, email, SMS, click to call, web collaboration, webchat, social media, etc.
- Cut down cost and overhead for our client and provide them the best experienced resources.
- Ensure services of clients through customized implementations.
- 24/7 Call Center with all operations, Admin, HR, QA, Training.
CLIENTS & PARTNERS
Team Resource Outsource - Richardson, Texas has opened, next two properties are under construction and coming online soon and then Raleigh, NC in December. In 2020 we will have several new properties opening as well. We are growing! Thanks for all you guys do
Adding the chat feature to our website has made it ‘more sticky’ for visitors. We get more inquiries and have increased sales as a result of chat. If you are already investing in SEO/SEM to generate to traffic to your site; why not pay a little more to convert the ‘lookers’ into leads.
Your Live Chat Service allowed us to capture leads we would otherwise have not captured. Very responsive team, and willing to adjust” Thanks, Resource Outsource!
Resource Outsource helped us double the original number of enquiries through Live Chat on the ANZ website. We achieved the monthly target 6 out of first 8 months, with Overall increase of Leads by 57%
The Live Chat Service was extremely easy to implement. It runs seamlessly. We do update ours periodically and Resource Outsource is always very responsive to our requests. If you’re looking for a cost effective, easy chat service, I would recommend Resource Outsource!
We started using Livechat mid-February and to date, they have already brought us over 100 leads! 28 of those converted to tour appointments and 15 of them leased and moved in!!!! this 53.6% closing ratio proves Livechats value just in the numbers but Adrian and his team have also been great to work with. Any questions or suggestions have been responded to timely and any needed corrections in pricing happen quickly. I would recommend Livechat to anyone looking for additional marketing without the insane pricing that is out there right now!
I cannot even begin to say how fantastic Resource Outsource is. It's been a learning curve for us, so we've had to add on and customize messaging and content along the way and the brilliant thing about working with Resource Outsource is their willingness and ability are to adjust and grow along with us.
Give us a call, send us an email or a letter - or drop by to have a chat. We are always here to help out in whatever way we can.